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Customer Support System

United Light Standards, Inc. has put together a support system for our sales representatives that is all encompassing. The following information describes the system and should be distributed to everyone in your company that has reason to contact ULS.

Phone Number: (586) 774-5650
Fax Number: (586) 774-5706

Personnel –
Doug MacVoy Owner  
Bob Wesch President, Technical Support bobw@polemfg.com
Dave Brown National Sales Manager davidb@polemfg.com
Susan Piontek Office Manager, Technical Support, Commissions susanp@polemfg.com
Ryan MacVoy Quotations Manager, Technical Support ryanm@polemfg.com
Debbie Grimmer Quotations, Commisions, Customer Service debbiew@polemfg.com
Cheryl Kowalski Quotations, Technical Support, Customer Services cherylk@polemfg.com
Carla Jeske Order Entry, Customer Service carlaj@polemfg.com
Kris MacVoy Order Expediting, Customer Service krism@polemfg.com
Phyllis Sunderman Order Expediting, Customer Service phylliss@polemfg.com
Kristine St. Onge Submittals, Customer Support kristines@polemfg.com
Joan Marchewka Accounts Receivable joanm@polemfg.com
Bob Parker Plant Manager bobp@polemfg.com

Facilities -
Our manufacturing plant and administrative offices are located in Warren, Michigan.

Sales Tools -
Catalogs, brochures and supplemental physical and mechanical information, plus sample products are available.

Sales Assistance -
Expert sales assistance is available through telephone and personal contact. Prior arrangements should be made for in-the-field sales call assistance.

Packing / Shipping -
Our products are packaged in a manner that is intended to allow reasonable handling and see arrival at the point of destination in a damage-free condition. Great pains are taken to select freight carriers that handle shipments expeditiously, trouble-free and most economical to the customer.

If you have any questions regarding this information, please contact United Lighting Standards, Inc. for clarificaiton.

2007 United Lighting Standards, Inc. All Rights Reserved.